Build guest loyalty, from restaurant to hotel.
Loyalty cards, bookings, offers and membership cards directly in Apple Wallet and Google Wallet. Guests find them in one tap, at the restaurant or at the hotel front desk.
Restaurants & Hospitality
Platforms & Software Vendors
Give your customers and guests a smoother experience
Loyalty card
Booking
Offer and coupon
Loyalty card
Booking
Offer and coupon
Key benefits for restaurants and hotels
For your customers
Their perks always with them
Loyalty card, booking and offers in the wallet, with no app to download.
Up-to-date information
Points, balance and offers update automatically and show on the lock screen.
For the venue
More identified customers
Every wallet add enriches your CRM and links visits and stays to the right guest.
More repeat visits
Notifications to announce an offer, a new menu or a special-rate stay.
For floor and front-desk teams
A guest recognized in one scan
The pass scans at checkout or the front desk, with no name lookup.
Fewer cards to manage
No more printed loyalty cards or paper vouchers.
Integrations for restaurants and hotels
How does it work?
Launch your passes in 4 steps
Card design
Create loyalty cards, bookings and offers in your colors.
Distribution
Guests add their pass from an email, a QR code on the table or a web page.
Engagement
Announce a new menu or an offer, or remind guests of a booking.
Analytics
Track adds, visits, offers used, notifications sent and pass link clicks, venue by venue.
Wallet FAQ for restaurants and hotels
Does the guest need to download an app?
No. The card is added straight to Apple Wallet or Google Wallet, which are already on the phone. No branded app is needed.
Can one program cover several venues?
Yes. One pass can bring together a group's perks across several restaurants, hotels or brands, with content tailored to each.
Can a booking go in the wallet?
Yes. A table, room or experience booking is added to the wallet with its date and time, and a reminder can be sent before arrival.
Can we send offers to guests?
Yes. Wallet push notifications announce an offer, a new menu or an event straight on the lock screen, with no app or email.
Does the pass connect to our tools?
The Wallet Crew connects to your POS, CRM or booking tools through connectors or its APIs. If a tool is not connected yet, our team builds the connector or supports you.
Absolute security & compliance
Your passes and your data remain protected by design: Zero Trust architecture, sovereign hosting, complete GDPR compliance.
Zero Trust Architecture
Data hosted in France (Azure)
Apple & Google signed passes
100%
GDPR
