Digital tickets, membership cards and visitor passes for culture, sports and leisure
Smoother access for visitors and members, and a new engagement channel for cultural venues, event organizers, sports clubs and gyms.
Shorter lines, more on-site revenue
Averages observed across our culture and events customers.
35%
of tickets added to the Wallet on day one, and up to nearly 100% for some events.
-15%
time at access control.
+20%
membership renewals with the membership card in the Wallet.
+5%
additional revenue from on-site offers and activations.
For your visitors, your venue and your teams
The ticket always on the phone
No printing or email to dig up: the ticket surfaces on the lock screen on the day.
Always up-to-date info
Time, venue or program change updated right on the ticket.
Better-known audiences
Anonymous ticket holders become identified visitors, linked to your CRM.
More engagement and sales
Notifications to promote an event, a membership renewal or an offer.
Smooth access control
Your readers scan the ticket by QR code or NFC, and the line moves faster.
Less fraud
Secure, dynamically updated tickets that are hard to copy.
Add the ticket to your Wallet
Experience it the way your visitors will, on your own phone.
Wallet use cases for culture and sports
Digital tickets and invitations
From purchase to on-site experience.
Membership and season cards
Updated at every renewal or plan change.
Gift cards and on-site offers
At the bar, the shop or for the next date.
Access control
Pass Scanner, QR code, NFC and compatible hardware.
Venues already digitizing the visitor experience
From ticketing to membership
Tickets, visit passes and membership cards in the Wallet.
600,000 tickets a year
A smoother audience experience and optimized access control.
200,000 attendees a year
At the Maison de la Radio et de la Musique.
Connected to your ticketing system and CDP
7 million tickets, connected to SecuTix
myticket.de sells concerts, musicals and shows in Germany. The Wallet Crew puts tickets in Apple and Google Wallet with an SDK built into the ticket shop, including the Christmas Garden card (2 million passes).
A flow orchestrated with the Imagino CDP
The CDP triggers sends at the right time, The Wallet Crew generates the Wallet ticket and keeps it up to date. Marketing runs the relationship from its own tools, without duplicating ticketing logic.
Wallet ticket FAQ
Does The Wallet Crew replace our ticketing system?
No. The Wallet Crew connects to your ticketing system, which remains the source of truth. The Wallet ticket shows your system's information in real time: seat, time, venue change or cancellation.
How does access control work?
The ticket's QR code or barcode is read by your usual readers, by the Pass Scanner app, or by NFC with compatible readers. Visitors don't need to print their ticket or search for an email.
Can you notify attendees before or during an event?
Yes. The ticket surfaces on the lock screen as the event approaches, and you can send notifications: doors opening, schedule change, bar or shop offer.
Are season tickets and membership cards supported?
Yes. Season tickets, membership cards and visitor passes are connected passes, updated at every renewal or plan change.
Which ticketing systems are compatible?
The Wallet Crew has ready-to-use connectors for several ticketing systems, including SecuTix. For other systems, our team builds the connector or supports you.
Ready to board?
Tell us about your Wallet project and see the platform in a demo.
