Use cases · Digital tickets and invitations

Smart digital tickets in Apple Wallet and Google Wallet, from purchase to on-site experience

The entire post-purchase journey, inside the mobile ticket. It grants entry, then becomes a channel during the event: bar and shop offers, activations, the right message at the right time. Tickets and invitations stay up to date, and entry is checked with Pass Scanner.

Billet numérique dans Apple Wallet sur iPhone

Shorter lines, more on-site revenue

Averages observed across our culture and events customers.

35%

of tickets added to the Wallet on day one, and up to nearly 100% for some events.

-15%

time at access control: entry by QR code or NFC, shorter lines.

+5%

additional revenue from on-site offers and activations.

Une spectatrice présente son billet de concert Wallet sur iPhone, devant un écran affichant le QR code, à la Philharmonie de Paris

The ticket doesn't stop at the gate

It shows your ticketing data, follows every change, then accompanies visitors during and after the event.

Billet de musée avec QR code dans Apple Wallet
Before

Everything needed to get in

The event, time, venue and seating down to the seat.

Écran verrouillé d un iPhone avec deux notifications Wallet
Always up to date

Changes and cancellations

A change updates the ticket, a cancellation voids it.

Avantage débloqué à l'entrée sur un billet Apple Wallet
At the gate

Unlocked perks

The entry scan can add VIP access or a free drink to the ticket.

Application Pass Scanner affichant un pass valide et une offre en boutique à activer
On site

Bar and shop offers

Drink, meal or discount shown on the ticket and validated at scan.

Main tenant un iPhone dont l écran verrouillé affiche une notification Wallet
During

Activations at the right moment

A meet-and-greet, a prize draw or a space opening, plus location-based reminders near the venue.

Billet de match dans Apple Wallet avec QR code sur iPhone
After

The relationship continues

A thank-you, an offer for the next date or a survey, on the same ticket.

Try it

Add the ticket to your Wallet

Experience it the way your visitors will, on your own phone.

Billet FC Rivages contre Racing Estuaire dans Google Wallet : porte 7, tribune Nord, rang 12, place 24
Invitations

From invitation to on-site welcome

Customer evening, premiere or trade show: the invitation becomes a named pass in the Wallet, and you finally know who is coming. For events without ticketing, Wallet invitations and Pass Scanner are all you need.

1

The invitation goes out

By SMS, RCS, WhatsApp or email, shared by a guest, or printed with an NFC tag or QR code.

2

The guest registers

A short form collects their details and consent.

3

A named invitation

In their Wallet, reserved for the holder, with transfer allowed if you choose.

4

Welcomed on site

Scanned with Pass Scanner at the door, perks unlocked, and a new contact in your CRM.

From purchase to on-site experience

1

Purchase and delivery

Ticket bought in your ticketing system, link in the confirmation email or button on your site. The whole order on one page, with "Add all".

2

Before the event

Reminders and practical info by notification.

3

At the gate

Ticket scanned with Pass Scanner, by QR code or NFC.

4

On site

Offers, activations and messages during the event.

Digital ticket FAQ

Does the ticket update if the event changes?

Yes. A change in your ticketing system updates the ticket; a cancellation voids it.

Can the ticket be used after entry?

Yes. During the event it shows on-site offers and perks and receives notifications, including location-based ones. The entry scan can also unlock a perk, and the ticket keeps the relationship going after the event.

How do you check tickets at the entrance?

With the Pass Scanner app, which reads ticket QR codes and barcodes, or by NFC with compatible readers.

Can you send every ticket in an order at once?

Yes. A download page lists every ticket in the order, with an "Add all" button.

Can you manage invitations without a ticketing system?

Yes. For a simple event, Wallet invitations and Pass Scanner are enough: guests register, receive a named invitation and are scanned at the door.

Does it work with our ticketing system?

The Wallet Crew connects to SecuTix, Aparté and Vivaticket, among others, and to other systems via API or custom connector.

Ready to board?

Tell us about your Wallet project and see the platform in a demo.

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