Use cases · Digital gift card

Digital gift cards in Apple Wallet and Google Wallet, with the right balance at the right time

Personalized by the buyer, received in the recipient's Wallet, with a balance updated after every purchase, top-up or refund. Mobile coupons and offers show their expiry date and can be redeemed in store or online.

Cartes cadeaux digitales aux thèmes d'occasion dans Apple Wallet

Gift cards that get spent, and then some

Averages observed across our retail customers.

+20%

redemption versus physical gift cards: customers remember them.

+24%

spend beyond the card value: customers top up their purchase.

53%

of cards bought online are redeemed in store.

New customers

The recipient signs up and joins your database, not just the buyer.

Cas client · Cegid

Cegid propose ses cartes cadeaux dans le Wallet avec The Wallet Crew

Dans l offre e-wallet de Cegid Retail Y2, les cartes cadeaux, bons d achat et coupons s ajoutent directement dans Apple Wallet et Google Wallet. C est The Wallet Crew qui fait tourner les cartes.

Découvrir l offre Cegid Retail Y2 e-WalletVous êtes retailer sur Cegid ? Rapprochez-vous de Cegid pour déployer l offre.

A gift card people actually love

Given or received, it stays in the Wallet until the balance is spent, then keeps bringing the customer back.

Message personnel sur une carte cadeau dans Apple Wallet
Write

A personal message

"Happy birthday!" shown on the download page, then right on the card.

Carte cadeau bordeaux dans Apple Wallet sur iPhone
Choose

A theme for every occasion

Birthday, holidays, Valentine's Day: the buyer picks the design that suits the recipient.

Solde de carte cadeau mis à jour dans Apple Wallet
Spend

An always-accurate balance

In one go or several, the balance updates after every purchase, top-up or refund.

Écran verrouillé d un iPhone avec deux notifications Wallet
Remind

Before expiry

A notification before an offer or card expires, or to nudge an unused balance.

Automatisation dans le back-office : notification envoyée en boutique
Geolocation

Near the store

A notification near a store to trigger the visit.

Plusieurs cartes Wallet empilées sur iPhone : billet, carte cadeau et carte de fidélité
Next

The next offer

Once the balance is spent, a new offer takes over on the same card.

Try it

Add the card to your Wallet

Experience it the way your customers will, on your own phone.

Carte cadeau Atelier Nord dans Apple Wallet et Google Wallet : message personnalisé, solde de 100 € et QR code

From purchase to redemption

And a new customer acquired along the way.

1

The buyer personalizes

Online or in store, they add a message and pick a theme.

2

The recipient receives it

By SMS, email or WhatsApp, or in a gift box with an NFC tag or QR code that opens its digital version.

3

They add it and sign up

A short form turns them into an identified customer, with their consent.

4

They redeem it

Scanned at checkout or used online, and the balance updates.

Platform building blocks for your gift card

Create, distribute, engage and scan your gift cards and offers, from a single back office.

Your system stays in control

Your gift card solution remains the source of truth

The Wallet Crew displays and refreshes data from your POS, e-commerce or gift card solution. No need to replace it.

Digital gift card FAQ

Can you personalize a digital gift card?

Yes. The buyer adds a message, shown on the download page then on the card, and picks a theme for the occasion: birthday, holidays, Valentine's Day.

Does the balance update after every purchase?

Yes. The card shows the balance from your system and refreshes after a redemption, top-up or refund.

Does the recipient become an identified customer?

Yes. A short form lets them sign up when adding the card, with their consent: they join your database, not just the buyer.

What happens once the balance is spent?

The card stays in the Wallet: it can show a new offer and receive notifications, including location-based ones, to bring the customer back.

Can an offer expire automatically?

Yes. The validity date and "redeemed" or "expired" status are managed on the card.

Do you need to replace your gift card solution?

No. Your POS, e-commerce or gift card solution remains the source of truth; The Wallet Crew displays its data in the Wallet.

Ready to board?

Tell us about your Wallet project and see the platform in a demo.

Robust, scalable Wallet as a Service platform